The terms of working with us

Effective date: November 3, 2026

Agreement to These Terms

These Terms & Conditions (“Terms”) govern your use of the website vizvex.com and any consultation or service provided by Vizvex Consultancy Services (“Vizvex,” “we,” “us,” or “our”). By using our website, booking a consultation or engaging our services, you agree to these Terms. If you do not agree, please do not use the website or our services.

Our Services

Vizvex provides business consulting services, including business strategy and planning, finance, accounting and tax support, HR and talent solutions, digital transformation and IT, marketing and brand growth, and business registration and compliance support. The specific scope, deliverables, timelines and fees for any engagement are set out in a written proposal, engagement letter or service agreement (“Engagement Agreement”). If anything in an Engagement Agreement conflicts with these Terms, the Engagement Agreement applies.

Website Content Is General Information

Articles, guides, checklists and other content on this website are provided for general information only. They are not legal, tax, accounting, investment or other professional advice for your specific situation, and you should not act on them without advice tailored to your circumstances. Using this website or contacting us does not by itself create a client relationship; a client relationship begins only when an Engagement Agreement has been accepted by both parties.

Consultations and Engagements

• Initial consultation: Any free or introductory consultation is offered without obligation on either side.
• Proposals: Quotes and proposals are valid for the period stated in them, or 30 days if no period is stated.
• Changes in scope: Work requested outside the agreed scope may require a written change and additional fees.
• Cancellation: Either party may end an engagement as described in the Engagement Agreement. Fees for work already performed remain payable.

Fees and Payment

Fees, billing schedules and accepted payment methods are stated in your Engagement Agreement or invoice. Unless agreed otherwise in writing, invoices are due within the period shown on the invoice. We may pause work on overdue accounts until payment is received. Fees do not include government filing fees, third-party software or other out-of-pocket costs unless stated.

Your Responsibilities

Our advice depends on the information you give us. You agree to provide accurate, complete and timely information, documents and access, and to make the decisions that are yours to make. We are not responsible for delays or errors caused by information that is late, incomplete or inaccurate. Final business, financial, legal and tax decisions remain your responsibility.

Confidentiality

We keep your non-public business information confidential and use it only to deliver our services to you, except where disclosure is required by law or you have given permission. Further confidentiality terms may be included in your Engagement Agreement. How we handle personal information is described in our Privacy Policy.

Intellectual Property

All content on this website, including text, graphics, logos, images and layout, belongs to Vizvex or its licensors and is protected by intellectual property laws. You may view and print pages for your own personal, non-commercial use, but you may not copy, republish or distribute website content without our written permission. Ownership and use of deliverables created for you are set out in your Engagement Agreement; unless agreed otherwise, you may use them for your internal business purposes once fees are paid in full, while we keep ownership of our pre-existing methods, templates and know-how.

Acceptable Use

When using this website, you agree not to:

• Use it for any unlawful or fraudulent purpose.
• Submit false information or impersonate any person or business.
• Attempt to gain unauthorized access to the website, its servers or related systems.
• Send spam, malware or any content that could damage or interfere with the website.

Third-Party Links and Services

Our website may link to third-party websites, such as social media pages or maps. We do not control and are not responsible for their content, policies or practices. Visiting them is at your own risk and subject to their own terms.

SMS and Email Communications

If you give us your phone number or email address, you agree that we may contact you about your inquiry, consultation or engagement. If you opt in to text messages, message frequency varies and message and data rates may apply. You can reply STOP to opt out of text messages at any time, or HELP for help. Consent to receive messages is not a condition of buying any service. See our Privacy Policy for details.

Disclaimer

This website and its content are provided “as is” and “as available,” without warranties of any kind, whether express or implied. While we work to keep information accurate and up to date, we do not guarantee that the website will be error-free or uninterrupted, or that any particular business, financial or tax outcome will be achieved.

Limitation of Liability

To the fullest extent permitted by law, Vizvex will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or business opportunity, arising from your use of the website or our services. Our total liability for any claim relating to our services is limited to the fees you paid us for the specific services giving rise to the claim in the three (3) months before the claim arose, unless your Engagement Agreement states otherwise.

Indemnification

You agree to indemnify and hold harmless Vizvex and its team from claims, losses and expenses (including reasonable legal fees) arising from your misuse of the website, your breach of these Terms, or inaccurate information you provide to us.

Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Philadelphia County, Pennsylvania, unless your Engagement Agreement provides otherwise.

Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website or our services after changes are posted means you accept the updated Terms.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Vizvex Consultancy Services
1637 Chestnut St, Philadelphia, PA 19103, USA
Email: info@vizvex.com
Phone: +1 (240) 231-7161